Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”, or “your”) and Quick Contact Center Inc., doing business as Hello Bethel (“Hello Bethel”, “we”, “us”, or “our”), governing your access to and use of our mobile applications, web portals, automated telecommunications reception platform, and related services (collectively, the “Service”).

By creating an account, enabling call forwarding to our platform, or accessing the Service, you confirm that you have read, understood, and agreed to be bound by these Terms.

Hello Bethel provides automated, artificial-intelligence-assisted telephone call answering, job lead intake, call recording, audio transcription, and dispatch notification services tailored for trade contractors and commercial service providers.

You acknowledge that calls forwarded to your designated Hello Bethel shadow number are answered by an automated interactive voice system programmed to ask callers structured questions regarding their service inquiry, address, and availability, and that call summaries and audio are transmitted to your account.

The Service is intended strictly for commercial and business use by authorized trade professionals and business entities. By registering, you represent and warrant that:

• •You are at least 18 years of age and legally authorized to enter into contracts;
• •You have the legal authority to bind the business entity on whose behalf you register;
• •All information you submit regarding your business identity, licensing, and trade credentials is accurate and up to date.

Trial Allowances: We may offer promotional or complimentary trial usage periods (e.g., 30 trial receptionist minutes). When trial minutes or promotional periods expire, continued reception requires an active monthly or annual subscription. Unused trial minutes do not carry cash value.

Billing & Renewal: Subscriptions automatically renew at the conclusion of each billing cycle unless cancelled prior to the renewal date. Payments are billed in advance via credit card, Apple In-App Purchase, or Google Play In-App Billing. All fees are quoted in Canadian or U.S. Dollars as indicated during checkout and are exclusive of applicable taxes.

Call Forwarding Configuration: You are solely responsible for setting up, testing, and managing call forwarding from your carrier or telecom provider to your assigned Hello Bethel number.

Call Recording Notification: Our system initiates an automated disclosure at the start of inbound calls informing the caller that the call is recorded. You agree not to bypass, disable, or request suppression of legally mandated recording notices where required under federal, provincial, or state laws.

While we strive for high uptime and rapid call processing, the Service relies upon telecommunications carriers, cellular networks, third-party telephony backbones (e.g., Twilio), and cloud servers. Consequently, we do not guarantee that call answering, SMS dispatch, or transcript delivery will be uninterrupted, error-free, or without latency. Hello Bethel is provided on an “AS IS” and “AS AVAILABLE” basis.

All trademarks, logos, patents, source code, visual designs, audio algorithms, and platform architecture remain the exclusive property of Quick Contact Center Inc. You are granted a revocable, non-exclusive, non-transferable license to access the mobile applications and web services solely for your internal business operations.

To the maximum extent permitted by applicable law, in no event shall Quick Contact Center Inc., its officers, directors, employees, or partners be liable for any indirect, punitive, incidental, special, or consequential damages, including loss of business profits, lost job opportunities, missed leads, or telecommunications disruptions, arising out of or in connection with the use or inability to use the Service.

Our total cumulative liability to you for all claims under these Terms shall not exceed the total fees actually paid by you to Hello Bethel during the twelve (12) months immediately preceding the event giving rise to the claim.

You may cancel your subscription or terminate your account at any time through the mobile app settings or by contacting [email protected]. We reserve the right to suspend or terminate accounts that violate telecommunications regulations, engage in abusive conduct, or fail to satisfy billing obligations.

These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules. Any legal proceeding shall be brought exclusively before the courts of Ontario.

For contractual questions, account notices, or customer support: